This Privacy Policy describes how GlacierEye — Alpine Ice Observation Systems ("we", "our", or "us") collects, uses, and protects your personal information when you use our services at glaciereye.ca. We are committed to safeguarding your privacy in accordance with applicable data protection laws.
We collect information you provide directly, such as your name, email address, and institutional affiliation when you contact us, subscribe to updates, or request support. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies when you interact with our platform.
Your information is used to operate, maintain, and improve the GlacierEye platform; to communicate with you about service updates, research findings, or support inquiries; to analyze platform usage for cryospheric research purposes; and to comply with legal obligations. We do not sell your personal data.
We may share anonymized, aggregated data with research partners for climate and glacier studies. Personal information may be disclosed to trusted service providers who assist our operations under strict confidentiality agreements, or if required by law to protect our rights or the safety of others.
We implement appropriate technical and organizational measures, including encryption and access controls, to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the right to access, correct, or delete your personal data, object to its processing, or request data portability. You can manage your communication preferences or submit requests by contacting us at [email protected].
As our operations are based in Canada, your information may be transferred to and processed in countries with different data protection laws. We ensure such transfers are protected by appropriate safeguards, such as standard contractual clauses.
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: CryoVision Canada Editorial Office, 890 Burrard Street, Suite 1200, Vancouver, BC V6Z 1X9, Canada, or via email at [email protected].